Order Pickup Date

Cancellation Policy

An online shop order can be cancelled for a 50% refund as long as it is cancelled before 1 week (7 days) before the order is due. An online order cancelled with less than 1 week (7 days) of order due date is non-refundable. All orders must be picked up on the agreed upon pickup date/time. Orders are made on demand and delayed pickup compromises the freshness and quality of products. Orders not picked up will not be refunded and will not be available another day. Custom orders require a non-refundable 50% deposit be paid immediately to be booked on my calendar. The full amount is due at least 2 weeks (14 days) before the order is due or it will be cancelled. I reserve the right to cancel an order with excess notes or that goes beyond the customization parameters set in the online shop. Inappropriate or harsh language/actions towards me will not be tolerated and will result in your order being cancelled. I am not liable for improper storage or handling of your order once it has been picked up or delivered. No refunds will be given. In the unlikely event that I become ill, injured, or otherwise indisposed after I have agreed to your order, you will receive a full refund. By paying you agree to all terms and conditions listed.

Contact Details

• 4001 Ivystone Court, Charlotte, NC, USA

  +17042911382

  brooklyn@baby-bakes.com